Privacy Policy

Last updated: November 2024

This Privacy Policy explains how ScoresAhead ("we", "us", or "our") collects, uses, and protects your information when you use our website. We are committed to protecting your privacy and being transparent about our data practices.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

  • Email address (if you subscribe to updates or contact us)
  • Any information included in messages you send us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information: Browser type, operating system, device type
  • Usage information: Pages visited, time spent on pages, navigation patterns
  • Technical information: IP address (may be anonymized), referring URLs

This information is collected through cookies and similar technologies. See our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our website and services
  • Respond to your inquiries and communications
  • Send updates if you've opted in to receive them
  • Analyze website usage to improve user experience
  • Detect and prevent technical issues or abuse
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent (e.g., for marketing emails or non-essential cookies)
  • Legitimate interests: For website operation, security, and improvement, where this doesn't override your rights
  • Legal obligation: Where we need to comply with applicable laws

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and analyze usage. These include:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use the site (with your consent)

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Third parties who help us operate the website (hosting, analytics) under appropriate data protection agreements
  • Legal requirements: When required by law or to protect our legal rights

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Analytics data is typically retained in aggregate form and cannot identify individuals.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limits on how we use your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.